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‎11-11-2022 11:47 AM - edited ‎11-11-2022 07:16 PM

HP Recommended
Product: HP ENVY 5660 e-All-in-One Printer

I think the issue we've been having with Ventura has been fixed? Now I can just use the touchscreen to "scan to pdf" with "scan to computer" option without getting just a blank page. Or-- the only thing I did that I hadn't done before to try and fix this issue is: open HP Easy Scan, go to Preferences, click on Scan to Computer, click on Scan to PDF, click on Edit, change Output type to PDF-Searchable, hit Save. Then I closed HP Easy Scan altogether and just tried to use the touchscreen to Scan to Computer like I used to do before the update to Ventura started just giving blank pages when using the touchscreen, and it worked! I don't know if it's anything I did on HP Easy Scan or not, as I'm not using it, just the touchscreen itself, and it's no longer a blank page just using the touchscreen.

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