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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎04-22-2024 12:40 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M277dw

My printer recently lost a black O ring and I would like to know how to replace it. I've looked online and haven't been able to find anything. Since it broke, while scanning, the pages get out of order in the output slot. Any help would be appreciated.

Thank you!

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-24-2024 08:23 AM

HP Recommended

Hi @Exemplify,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

To get the answer to this question, we have limited support boundaries in the support community as of now.
I would request you to reach out to our phone support,

 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎04-24-2024 08:23 AM

HP Recommended

Hi @Exemplify,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

To get the answer to this question, we have limited support boundaries in the support community as of now.
I would request you to reach out to our phone support,

 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No
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