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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎09-01-2021 10:15 AM

HP Recommended
Product: ScanJet Pro 3000 2s
Operating System: macOS 11.0 Big Sur

I've received an odd knew error message from HP Easy Scan software running my ScanJet Pro 3000 2s. This happened when I upgraded my iMac software to Big Sur. It was all working fine before but now I've lost function with the message, "You don't have permission to open the application "HP Scanner 4" Contact your computer or network administrator for assistance". This is very odd as I'm the sole user of this iMac. Any thoughts?

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2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-01-2021 10:35 AM

HP Recommended

Hi,

this is due to a recent security update, please follow below steps from Apple which should resolve the error:

https://support.apple.com/en-us/HT212756

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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3 REPLIES 3

‎09-01-2021 10:35 AM

HP Recommended

Hi,

this is due to a recent security update, please follow below steps from Apple which should resolve the error:

https://support.apple.com/en-us/HT212756

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎09-01-2021 10:44 AM

HP Recommended

Hi Shlomil - perfect solution and super quick response. Many thanks. Much better than phoning for HP support.

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‎09-01-2021 10:46 AM

HP Recommended

You're much welcome @Vajrin!

 

Great to see that the problem is now resolved.

 

Cheers,

Shlomi

 



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
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