Off-centered copies & scanned docs

[EMonkton-418_55]

My copies and scanned documents are now printing out "tilted".   Scanned ones also show up on my screen as tilted.    A row that is one inch from the left margin at the top of the page, ends up having its last row about a half-inch from the left margin when finished.    Printed copies directly from my latptop come out OK, so I know it is not a paper feeder problem.    I've done all the diagnostics.   And done scans via a USB and thumbdrive, with the same tilted resutls.    Any advice, or is it time for an new one (this one is 2.5 years old).  Thanks.

[Charles001]

Is the original on the glass or fed through the ADF? If ADF, make sure adjust the guides to give the target a good hold.

[EMonkton-418_55]

Thanks for respond so quickly.   I've done it both ways; same result.

[Charles001]

If the scans on the glass is skewed, and you are sure the document is placed straight, then I am afraid the scanner module is off track/broken. If the device is still under waranty, contact HP support to have it repaired.

[EMonkton-418_55]

Would that impact the copy function, too?   

[Charles001]

Copy basically use the scanner to scan a digital image of the target, and then "print" the image. So yes, it will impact the copy function.

[EMonkton-418_55]

OK.    Thanks.  I figured that.   But at least now I know it is something not fixable by me.

P.S.   I have another question, not related to this topic, but pertaining the device.   I will make a separate request for that one, since the message heading would be different.

Or should I just keep this string going?

[Charles001 · Accepted solution]

Maybe a separate post, usually you get better answer that way.

[EMonkton-418_55]

Shall do.    Thanks again.