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HP Recommended

HP OfficeJet 4655 no longer connects to my computer and there isn't the "Manage Scanner" in Printer Assistant.

Currently using Windows 8.0

1 REPLY 1
HP Recommended

@tucnm 

 

Welcome to the HP Community Forum.

 

The printer software might be corrupted -- or, like you say, the printer might not be connected to your network.

?

 

Full Feature Software - Web Pack Installation Package - Information and Download

HP OfficeJet 4650 series Print and Scan Driver and Accessories 

 

Try / Consider

Restart Everything, including the router that controls your network.

 

 

Next,

Completely uninstall the printer software,

 

Restart the computer and log in.

 

NOTE

If you have installation problems -- for example, you see "Driver Unavailable" or other weird messages >>

Add the steps in Check and Remove to remove any pieces of software that might remain stuck in the file system.  Example below in section References / Resources

 

If any "remove" changes are made, Restart the computer and log in

 

Next,

Download, Save, Install the Web Pack installation package

 

Restart the computer and log in

 

 

Reference - Full Feature Software - Installed

Programs_and_Features_Printer_Desktop_Icons_9Programs_and_Features_Printer_Desktop_Icons_9

 

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+

References / Resources

 

"Check and Remove" - Capture and Remove left over pieces of printer software after the software is uninstalled

Check_and_Remove_Section_1Check_and_Remove_Section_1

 

 

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP OfficeJet 4655 All-in-One Printer 

 

Thank you for participating in the HP Community:

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.