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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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HP Recommended
Hi,
Thanks for using the HP Support Community. That is a bug that is currently being fixed (timeline unknown)
In the meantime, we'd suggest to use the HP FULL software (which has a comprehensive HP Scan features)
Can you download and install the HP FULL Solution Software for your operating system:
Once you have downloaded and installed the FULL feature software, you will be able to print and scan.
These resources will be useful:
https://www.youtube.com/watch?v=DuDOwGvEMNo
https://www.youtube.com/watch?v=drV-FlTXJMU
Hope that helps.
I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 This tutorial shows how to download & install the full feature software on the HP OfficeJet 5230 AiO printer. This video continues from the previous video after unboxing, setting up & connecting to a wireless ...
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 This tutorial shows how to download & install the full feature software on the HP OfficeJet 5230 AiO printer. This video continues from the previous video after unboxing, setting up & connecting to a wireless ...
HP Recommended
Hi,
Thanks for using the HP Support Community. That is a bug that is currently being fixed (timeline unknown)
In the meantime, we'd suggest to use the HP FULL software (which has a comprehensive HP Scan features)
Can you download and install the HP FULL Solution Software for your operating system:
Once you have downloaded and installed the FULL feature software, you will be able to print and scan.
These resources will be useful:
https://www.youtube.com/watch?v=DuDOwGvEMNo
https://www.youtube.com/watch?v=drV-FlTXJMU
Hope that helps.
I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 This tutorial shows how to download & install the full feature software on the HP OfficeJet 5230 AiO printer. This video continues from the previous video after unboxing, setting up & connecting to a wireless ...
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 This tutorial shows how to download & install the full feature software on the HP OfficeJet 5230 AiO printer. This video continues from the previous video after unboxing, setting up & connecting to a wireless ...
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