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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎04-16-2020 10:35 AM

HP Recommended
Product: OfficeJet Pro 6970
Operating System: Microsoft Windows 10 (64-bit)

HP online support is hopeless.

Can someone please tell me if the OfficeJet Pro 6970 has a TWAIN Driver/is TWAIN compliant in 64-bit Windows 10?

I only get the WIA option and it is no good for my purpose.

Someone? Please?

 

1 REPLY 1

‎04-16-2020 10:49 AM

HP Recommended

Yes,

Twain Compliance is provided as part of the HP Basic Device Software for your printer.

 

Try following below version of HP Print and Scan Doctor by selecting Fix Scanning:

http://ftp.hp.com/pub/printers/hppsdr/HPPSdr.exe

 

Does it provide any error about the HP Software or the HP Twain test phase?



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