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- OfficeJet Pro 6978 scan to email app only scan one side

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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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04-02-2019 09:49 PM
Product: OfficeJet Pro 6978
Operating System: Microsoft Windows 7 (64-bit)
Hi there,
I can scan 2 sides to Computer and USB. When I scan using Scan to Email or Google Drive, it only scan 1 side. Any help ?
Thanks
1 REPLY 1
04-02-2019 10:02 PM
Hi,
The Scan to Email or Google Drive apps are generic apps for all printers and do not offer any printer-specific features.
The apps do not offer a such, for 2 sided scanning you must use the HP Scan feature or scan to USB and then email your scan manually.
Shlomi
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