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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
OfficeJet Pro 8740
Mac OS X 10.11 El Capitan

On our old Lexmark printer we were able to set up some "smart solutions" for common tasks. For example, choosing some pre-set values for common jobs: (a) scan color single-sided to e-mail address X (b) scan b/w single-sided to e-mail address Y (c) scan color double-sided to e-mail address Z.

 

I finally found instructions on how to create printer shortcuts (the on-printer ones that show up via the shortcut icon on the printer's screen) online.  But when following the directions, clicking on an icon didn't give any feedback for creating a shortcut. No shortcut was created.

 

It looks like we can manually set the single-sided/double-sided and color/black-and-white options in the "settings" button per job. Is there any way to store these common settings to a shortcut on the printer?

 

 

 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hey @DogSnapperATX,


Welcome to the HP Support Forums!

 

I see that you are looking to create some presets on your Officejet 8740 e-All-in-One Printer. The printer would not have any features similar to what you are describing.

 

Please let me know if this resolves your issues or answers your question. If it does, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!

View solution in original post

2 REPLIES 2
HP Recommended

Hey @DogSnapperATX,


Welcome to the HP Support Forums!

 

I see that you are looking to create some presets on your Officejet 8740 e-All-in-One Printer. The printer would not have any features similar to what you are describing.

 

Please let me know if this resolves your issues or answers your question. If it does, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!
HP Recommended

What's the best way to request this functionality?  All of the apps you have are cool. But this would actually improve our productivity.

 

Thanks.

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