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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎05-10-2022 02:01 PM

HP Recommended
Product: HP Officejet Pro 8600 Premium e-All-in-One - N911n
Operating System: Microsoft Windows 10 (64-bit)

I have an 8600e AIO and its printhead has failed.  I've tried cleaning the printhead with no success and a replacement printhead would be almost $200. 

 

I'm OK with not being able to use my 8600e to print, as I have a laser printer I've always used for B&W documents anyway and I have a slow (older) color inkjet that can work for the very few times I need to print in color. 

 

But what I don't have is a replacement for the 8600e's scanner & ADF, both of which worked great before the printhead failed.  

 

Does anyone know of ANY method by which I can bypass the 8600e's "Printhead Error" message and cause it to function again as just a multipage scanner?  

 

It seems really silly -- and very wasteful -- to have to throw out this whole unit just because it's lost one of its several capabilities.  

 

Thanks.

4 people had the same question
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