@mkecheryl, Welcome to the HP Support Community!
I understand you are not able to scan. Are you scanning from the printer screen or using the software on the computer?
Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.
Do you have the full-feature printer driver installed on the computer?
Open HP Printer Assistant > Go to Scan > Manage Scan to computer > Enable
Try scanning.
Hope this helps! Keep me posted.
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Have a great day!
KUMAR0307
I am an HP Employee