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Guidelines
Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Microsoft Windows 11

Is my HP printer, PHOTOSMART 6520 e- All In ONe series compatible with windows 11?

Shirley

1 REPLY 1
HP Recommended

https://us.driverscollection.com/_47574914211d6f1d276f6655fc1/Download-HP-Photosmart-6521-Photosmart...

 

but read warning first and run Microsoft's MRT application afterwards

 

WARNING: THE ARCHIVE SITES BELOW ARE NOT HP AND PROBABLY HAVE UNWANTED SOFTWARE THAT WILL DOWNLOAD IF YOU ARE NOT CAREFUL

The following two sites have software for older systems that might not be available at HP. The driverscollection site is recommended more than the .eu one. Do not download any "driver downloader" or "updater". Please examine the buttons to ensure they download the actual driver and not a driver helper. Do not click on any advertisements or any page that has the word "AD"


https://us.driverscollection.com

https://drivers.eu/Printers/HP

https://drivers.eu/PC/HP

Close any popup that has "AD" in it. Download only official HP files. For laptops and desktops, the download filename will start with the two letters SP and have the form
SP153214.exe -or-
SP96885.exe etc.

Printer download will have the name or model of the printer in the filename.

Let me know what you find out.


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