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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎05-20-2018 04:37 PM

HP Recommended
Product: envy 5660
Operating System: Chrome OS

I have been scanning via a webpage that I found on a forum somewhere. It had a title, like, integrated virtual network, and was clearly an HP product. I would end up at a very simple page with a series of tiles, one of which was scanning. This is the only way I've been able to scan, and I've entered a new deal where I need to do a buunch of scanning! Help!

 

The web address was as above: 192.168.254.66. It worked the last time I tried it, around 5/1/18, but not today.

 

Thank you!

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-23-2018 09:23 AM

HP Recommended

Actually, it's called the "embedded web server," and I accidentally figured out the problem while talking to HP tech support. I didn't realize the IP address could change on the printer, but evidently it can. When I checked the IP address at the printer (by pressing the wireless icon on the touch screen), I saw that the address was sligthly different than it used to be. When I entered the new IP address, everything wiorked as before. Thank you, HP tech support!

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2 REPLIES 2

‎05-20-2018 04:56 PM

HP Recommended

Virtual Application Network! Not "integrated virtual network!"

 

This was the only way I could scan, and today when I tried to scan a bunch of stuff I found I could scan nothing at all. Is it down? Different address? Please advise!

 

Thank you.

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‎05-23-2018 09:23 AM

HP Recommended

Actually, it's called the "embedded web server," and I accidentally figured out the problem while talking to HP tech support. I didn't realize the IP address could change on the printer, but evidently it can. When I checked the IP address at the printer (by pressing the wireless icon on the touch screen), I saw that the address was sligthly different than it used to be. When I entered the new IP address, everything wiorked as before. Thank you, HP tech support!

Was this reply helpful? Yes No
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