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    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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I have moved onto Windows 11, now I cannot scan at all.  I have tried to remove the printer then reinstall it, but it still will not scan.  It was hinted to me that this printer is not fully compatible with Windows 11 and I need to buy a new printer!  I think they were trying to just sell me a new one???  Does anyone have any help on this???

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