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					×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
 Windows 11 Support Center.
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						×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
 Windows 11 Support Center.
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- HP Community
- Printers
- Scanning, Faxing, and Copying
- PRINTER, HP OFFICE JET 5252

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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about  HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
    
    10-29-2025 10:29 AM
I have moved onto Windows 11, now I cannot scan at all. I have tried to remove the printer then reinstall it, but it still will not scan. It was hinted to me that this printer is not fully compatible with Windows 11 and I need to buy a new printer! I think they were trying to just sell me a new one??? Does anyone have any help on this???
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