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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
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Welcome to the HP Community.
Unless you saved a copy of the download for the software, you will have to look for it elsewhere.
For example, someone might have a private archive of the software installation package they will share.
You might find it on the 'net in one of the websites that specialize in archiving software for old printers.
What happened?
HP recently removed the printer old printer software for this and other similarly aged printers.
Why?
No idea - HP does not tell us about internal affairs.
Speculation
I suspect the removal of the software was due to the software no longer working reliably in the latest Windows 10 / Windows 11 environments.
and / or
Old software might have been for security reasons, too - old printer software, especially that software no longer supported or kept updated, is vulnerable to various problems.
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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