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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎05-07-2020 10:07 AM

HP Recommended
Product: HP Office Jet 4652

I need help cleaning the scanner feeder on my HP Office Jet 4652.  Paper will not feed through completely to complete scan process.

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-07-2020 10:47 AM

HP Recommended

Hi,

 

Please refer to this below document on how to clean the automatic document feeder.

 

https://support.hp.com/us-en/product/hp-officejet-4650-all-in-one-printer-series/5447930/model/77816...

 

hope this helps

Although I am an HP employee, I am speaking for myself and not for HP.
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.

View solution in original post

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1 REPLY 1

‎05-07-2020 10:47 AM

HP Recommended

Hi,

 

Please refer to this below document on how to clean the automatic document feeder.

 

https://support.hp.com/us-en/product/hp-officejet-4650-all-in-one-printer-series/5447930/model/77816...

 

hope this helps

Although I am an HP employee, I am speaking for myself and not for HP.
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.
Was this reply helpful? Yes No
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