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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Print to page

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11-13-2025 10:20 AM
Hi @Nina808,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to help you.
Thanks for sharing that. A “Print to page” error on your HP printer can feel like a stubborn roadblock, especially when you just want your document to come out clean and correct. Let’s walk through a few gentle but effective steps to resolve this issue.
Fixing “Print to Page” or Page Mismatch Errors on HP Printers
This error usually means the paper size settings in your print job don’t match what’s loaded in the printer. Here’s how to fix it:
1. Check Paper Size Settings in Your Print Dialog
- When printing, click File > Print.
- Select your HP printer.
- Click Properties, Preferences, or Setup (depending on your app).
- Make sure:
- Paper Size matches the actual paper in the tray (e.g., A4, Letter).
- Output Size is set to Same as Original Size.
- Paper Source matches the tray you’re using.
2. Update Printer Firmware
HP regularly releases firmware updates to fix printing errors.
- Go to Official HP® Support
- Enter your printer model.
- Download and install any updates under Firmware.
3. Reset the Printer
- Turn off the printer.
- Unplug it from power for 60 seconds.
- Plug it back in and turn it on.
4. Use HP’s Diagnose & Fix Tool
This tool automatically detects and resolves common printing issues, including page errors.
- Download the HP App – For HP Printers, Laptops, and Tech Accessories | HP® Official Site.
- Open the app, select your printer.
- Click Diagnose & Fix and follow the steps.
🔗 Use Diagnose & Fix in the HP app to repair common printing issues (Windows, macOS) | HP® Support
🔗 HP printers - Paper Mismatch error (Windows, macOS) | HP® Support
I hope this helps.
Take care and have an amazing day!
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Regards,
VikramTheGreat