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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

Print to page

1 REPLY 1
HP Recommended

Hi @Nina808,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thanks for sharing that. A “Print to page” error on your HP printer can feel like a stubborn roadblock, especially when you just want your document to come out clean and correct. Let’s walk through a few gentle but effective steps to resolve this issue.

Fixing “Print to Page” or Page Mismatch Errors on HP Printers

This error usually means the paper size settings in your print job don’t match what’s loaded in the printer. Here’s how to fix it:

1. Check Paper Size Settings in Your Print Dialog

  • When printing, click File > Print.
  • Select your HP printer.
  • Click Properties, Preferences, or Setup (depending on your app).
  • Make sure: 
    • Paper Size matches the actual paper in the tray (e.g., A4, Letter).
    • Output Size is set to Same as Original Size.
    • Paper Source matches the tray you’re using.


2. Update Printer Firmware

HP regularly releases firmware updates to fix printing errors.


3. Reset the Printer

  • Turn off the printer.
  • Unplug it from power for 60 seconds.
  • Plug it back in and turn it on.


4. Use HP’s Diagnose & Fix Tool

This tool automatically detects and resolves common printing issues, including page errors.

🔗 Use Diagnose & Fix in the HP app to repair common printing issues (Windows, macOS) | HP® Support
🔗 HP printers - Paper Mismatch error (Windows, macOS) | HP® Support

 

I hope this helps.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.