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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP OfficeJet Pro 8710 All-in-One Printer
Microsoft Windows 11
I tried everything and my printer doesn't scan.
1 REPLY 1
HP Recommended

Hello @Train73
Welcome to the HP Support Community!

 

Here you'll find all the drivers for Windows 11 (not Windows 11 (ARM 64-bit)): https://support.hp.com/us-en/drivers/hp-officejet-pro-8710-all-in-one-printer-series/7902014

 

Install this software package: https://support.hp.com/us-en/drivers/swdetails/hp-officejet-pro-8710-all-in-one-printer-series/79020...

File name:
Full_Webpack-40.15.1230_1-OJ8710_Full_Webpack.exe
(115.8 MB)

 

Hope this helps.

Kind Regards
Andr-1611

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