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‎06-14-2020 12:41 PM

HP Recommended
Product: HP Office Jet Pro 6978
Operating System: Microsoft Windows 10 (64-bit)

I have a HP OfficeJet Pro 6978. I'm getting the error code 0x6100004a. How can this be resolved?

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-17-2020 01:37 PM

HP Recommended

@CherylAllen

 

Welcome to HP  support community.

 

Try the steps mentioned in this HP document to fix the issue:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

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1 REPLY 1

‎06-17-2020 01:37 PM

HP Recommended

@CherylAllen

 

Welcome to HP  support community.

 

Try the steps mentioned in this HP document to fix the issue:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
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