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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
hp officejet 5252
Microsoft Windows 10 (64-bit)

ERROR: printer fax component has been damaged, and can't fax. Hp Officejet 5252

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Depending on the model, the fax may be integrated into the main board. If that is the case, repair is likely not possible at a reasonable price. As there are no service manuals or parts lists for this product line I cannot provide a better answer than that. If you examine where the phone port is you may be able to determine if it is on the mainboard, based on proximity to other connectors like the network or usb.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

1 REPLY 1
HP Recommended

Depending on the model, the fax may be integrated into the main board. If that is the case, repair is likely not possible at a reasonable price. As there are no service manuals or parts lists for this product line I cannot provide a better answer than that. If you examine where the phone port is you may be able to determine if it is on the mainboard, based on proximity to other connectors like the network or usb.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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