Printer asks for sign in after installing scan to mail office jet pro 8720

[Steven171]

After installing scan to mail in HP app succesfully 

When i press scan my printer asks me to sign in first?

Help pls!

[Dragon-Fur · Accepted solution]

@Steven171 

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@Steven171 wrote:

After installing scan to mail in HP app succesfully 

When i press scan my printer asks me to sign in first?

Help pls!

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How to document

How to Scan (Windows)

Options:

Use HP Scan (part of the Full Feature Software) (No sign-in required)

Use HP Smart application > Sign-in to the application required

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EWS - Scan to Email Setup

This printer supports using the Embedded Web Server (EWS) to configure / test / edit Scan to Email.

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Scan > Scan to Email > Scan to Email Setup

EWS_8740_Scan-to-Email_Setup_7C

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The installed Full Feature Software (full driver) can make use Scan to Email in HP Scan.

HP Scan requires that you have added your email address to an installed mail client (Outlook, Thunderbird).

Example

HP Scan to Email - PDF

Set main menu options

Open More > Destination

Adjust settings > OK to save and leave sub-menu

When ready, click Scan

9025_HP_Scan_PDF_to_Email_1

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HP Smart - Windows can "scan to email"

Add the email you will use (to send the scan) to Windows Mail.

Open HP Smart app

If you have not done so,

    Log into the HP Smart application using your HP Account credentials

Select Scan Document or Scan Photos

Set up and scan the content

Select "Share"

Select your sending email address

Mail opens

Set / Add Recipient(s)

Add Content (message)

Click to Send

HP_Smart_W10_Start_Screen_4

HP_Smart_Scan-to-Email_Set_1

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 8720 All-in-One Printer series 

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[Steven171]

Thx Dragon-Fur !!! it worked 😀

[Dragon-Fur]

@Steven171 

Excellent.

You are welcome.

It is lovely when a plan comes together.

Smiling.

Stay Safe.

Better 2021 for all...

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"