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‎08-23-2020 05:01 PM

HP Recommended
Product: Hp 8620

Problem with the printer head  it tell you to cut off and then back on still want clear error

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1 REPLY 1

‎08-23-2020 06:36 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

The printhead is defective.  If the printer is still under warranty, contact HP for support.

 

https://support.hp.com/us-en/checkwarranty

http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Thanks for choosing HP!

I am an HP Employee. Although I am speaking for myself and not for HP.
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