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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎02-10-2021 05:09 AM

HP Recommended
Product: HP Envy5540
Operating System: Microsoft Windows 10 (32-bit)

HP Envy5540  

Just changed the black ink cartridge today  and now the printer misses out alternate lines of copy.

All was fine before !

Tried cleaning to level two

Turning off

Scan/print doctor

Several alignment tests

..... is it the new cartridge or the software or what?

Ta

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-11-2021 06:37 AM

HP Recommended

Well, in the end I used the inbuilt software to clean the heads 12 times and HuzzaH! the b****y thing started to work properly. I guess I was sent a duff replacement cartridge which was dirty !!!!!

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1 REPLY 1

‎02-11-2021 06:37 AM

HP Recommended

Well, in the end I used the inbuilt software to clean the heads 12 times and HuzzaH! the b****y thing started to work properly. I guess I was sent a duff replacement cartridge which was dirty !!!!!

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