Printer me print attachments within email A black panel comes up with the words Recipient N

[Temuka33]

Trying to print comes up with the words Receipient Fax Number   I don'want any Fax facility at all, How can I by pass it.

[Dragon-Fur]

@Temuka33 

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The source of the problem is perhaps one or more of the situations explained below.

• The full driver printer software is not installed.
• The full driver is installed but not working fully or correctly (and might benefit from being reinstalled).
• The full driver is installed and perhaps the Default Printer controlled by Microsoft and / or is incorrect / stuck on the "Fax".
• The full driver is installed but not selected in Printer Properties and / or in the job configuration.

• Other, far less common issues, perhaps having to do with HP Smart Shortcuts for sending Email.  NOTE>  This subject not addressed in this message, ask if this is the basis for your question.

Details...

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Printer Software 

If you have not yet done so, install the Full Feature Software / full driver printer software.

HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts.  The full driver generally adds at one, possibly least one, possibly two shortcuts to the Desktop: Printer Assistant, HP Scan Assistant, and/or HP Scan.

NOTES:  

HP Scan is not installed if the printer does not support Scan.

The Printer Assistant is not installed if the type of full driver software does not support it.

 If the printer model includes built-in Fax hardware, Fax software is installed to support the setup and use of the Fax driver.

No Sign-in required to use full driver printer software.

Reinstalling?

• Uninstall existing full driver printer software from Programs and Features. 

  Reference:  Uninstall HP printer software and drivers / HP Smart

• If your printer software includes a separate "Help" segment in Programs and Features, uninstall that, too.
• Restart the computer and log in.
• If the printer is connected to the computer using a printer USB cable, remove / disconnect the cable before loading the software.

>>> Full Feature Software - Web Pack Installation Webpage - Information - Download / Save / (then) Install <<<

HP Easy Start Printer Setup Software – Offline Use Only 

In general, the web pack should load -

Download package > Save > Right-Click on the installation Package > Run as Administrator

If / When asked, opt for the Full Driver / Full Software to be installed.

Using USB?  (Re)Connect when instructed to do so.

After the software is installed, Restart the computer and sign in. 

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The installation of the full driver generally adds at least one or more shortcuts to the Desktop.

 Note:  Printer Assistant, HP Scan Assistant, and HP Scan are dependent on printer model and supported software options.

• Printer Assistant – Where still supported as part of the full driver printer software
• HP Scan – Shortcut on Desktop named for the printer model

OR

• HP Scan Assistant – For those printers that no longer provide the Printer Assistant
• HP Scan - Shortcut named for itself

AND / OR

• When installed, HP Universal Scan software adds a separate self-named “HP Scan” shortcut
• NOTE >> If you install the full driver printer software, installing HP Universal Scan as a standalone software from category Software & Drivers is not necessary.  The system will allow you to install both.

Printer Assistant shortcut > Tab Scan > Manage Scan to Computer > Enable

Or

HP Scan Assistant shortcut > Manage Scan to Computer > Enable

Example - Desktop Shortcuts

Printer_Assistant_Scan_Assistant_Shortcut_Icons_on_Desktop_9

Example - Programs and Features - Installed Printer Software

Programs_and_Features_Printer_Desktop_Icons_20

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Default Printer

After the printer software is installed, check / manage the Default Printer

Preparation > Check / enable the printer as the “Default Printer”

Windows 11

Settings > Bluetooth & devices > Printers and scanners

Scroll down > Switch OFF Let Windows manage my default printer

Scroll up > Select (Left-Click) your printer from the list of printers > Set as Default

Windows 10

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

Default_Printer_Check_and_Manage_2

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Printer Properties

Windows - Printer Properties - Driver Selection

Microsoft / IPP Class drivers do not provide full access to the printer features.

Install the Full Feature Software for the printer and then check Printer Properties

 Check that Printer Properties are correctly selecting the HP Driver.

Windows 10

Control Panel > icon view > Devices and Printers

Right-Click on Printer > Printer Properties > Tab Advanced

Windows 11

Settings > Bluetooth & devices > Printers & scanners > Select Printer >

Printer Properties > Tab Advanced

Top section

Driver:  Check that the HP driver is selected as opposed to the Microsoft / IPP class driver

General Example - Printer Properties > Tab Advanced - Driver = HP / Reprint settings

Printer_Properties_Reprint_6

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Browser Printing

Change the size of the object being printed.

If no other options, adjust the size of the viewed webpage before printing

Ctrl +  (both Control and Plus keys together)  increases the scale / page larger

Ctrl -  (both Control and minus / dash keys together) decreases the scale / page smaller

When printing from your browser, whether email or a webpage, select the printer and the other settings in Print / Printer Settings

Firefox_Print_Web_Page_7

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Message Content References

 User Guide - HP Smart Tank 7600 series

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP Smart Tank 7605 All-in-One  

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