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‎03-11-2025 05:10 PM

HP Recommended
Product: HP LaserJet MFP M236sdw Printer

Hi! I would like to change the region of my M236sdw printer from Hong Kong to United Kingdom to install a new cartridge please. I have searched the Community and it seems this will need to be done by an HP staff. Can anyone assist please?

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2 REPLIES 2

‎03-12-2025 04:28 PM

HP Recommended

@Kuroi_Kenshi

 

Can you help please?

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‎03-17-2025 11:23 AM

HP Recommended

Hi @TerryAY, Welcome to HP Support Community!  

  

We need to perform a regional reset on the printer to resolve this issue.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on thislink.  

  

Keep me posted.  

  

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!  


Max3Aj

HP Support 

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