Printer-scanner memory

[Airport1969]

Purchased a new HP printer and will be donating my HP C 410 all in one printer.  Question is - are there any of my scanned documents stored anyplace in the printers memory?  If so how do I delete them before donating or recycling the printer?

[Dvortex · Accepted solution]

Hello, @Airport1969 - Hope you are well 🙂

Welcome to the HP Support Forums! This is a wonderful location to converse with the community, get assistance and find tips!
 

There is a very minimal internal memory for this printer model. This is only used to carry the printer firmware and also for the temporary jobs. No print / scan jobs can be stored in the printer memory.

Also to reset the printer and release all the memory, simply perform a hard reset. Follow the steps below:

• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove USB cable, if present.
• Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.

I hope that answers your concern adequately. Let me know!

Cheers 🙂

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