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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

Hello,

 

I  will be donating my HP Color LaserJet Pro MFP M281fdn all in one printer.  Question is - are there any of my scanned documents stored anyplace in the printers memory?  If so how do I delete them before donating or recycling the printer?

 

Thank you 🙂

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@DRYH

Thanks for the reply,

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons on the public post, that'll help us and others see that we've got the answers!

 

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

View solution in original post

5 REPLIES 5
HP Recommended

@DRYH

 

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

 

I have gone through your Post and I would like to help

 

HP Printers do not have memory that stores scanned documents or photos.

 

The Printer can only store Fax logs which can be deleted.

 

You can safely donate or recycle the printer. 👍

 

Hope this helps. Keep me posted if you need further assistance

 

Thank you and have a wonderful day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" and this will also help other community members with similar issue.

 

 

KrazyToad
I Am An HP Employee

HP Recommended

Hi KrazyToad,

 

Thank you for your message.

 

Please can you tell me more about Color Laser A4 HP M281fdn,

this MFP have two memory 256 MB DDR and 256 MB Flash.

 

What is a main purpose of this two  memory 256 MB DDR, 256 MB Flash ?

 

Thanks

HP Recommended

@DRYH

Thanks for the reply,

 

It looks like you were interacting with @KrazyToad, but he is out for the day & I'll be glad to help you out. 

I'm Raj1788 & I'm at your service. 

 

I have sent you a private message, for more details that cannot be shared in a public post.

Can you please check your inbox on the forums page for the private message.

 

Have a great day!

Raj1788
I am an HP Employee 

HP Recommended

Ok, and thank you 🙂

HP Recommended

@DRYH

Thanks for the reply,

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons on the public post, that'll help us and others see that we've got the answers!

 

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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