Printing on an HP Deskjet 2652 all in one printer

[Katie991]

I have a printer that will not print. I put the original copy on the glass and press print and it spits out a blank piece of paper. It says that it has plenty of ink. The scanner light does come on and the scanner does move across the screen. Do I just need a new printer? Or is there something else I can try?

[Jay_G24]

Hi @Katie991

I'd like to help!

I understand the printer prints blank pages.

To assist better-

1) Are you able to print from your computer?

While you respond to that, let's print a Print Quality Diagnostic page -

1. Load plain white paper in the tray.

2. Print the report.

   • Printers with a touchscreen or menus: On the printer, open the Settings or Setup menu, touch Tools or Reports, and then touch Print Quality Report or similar.

   • Printers without a touchscreen or menus: Go to 123.hp.com or your app store to install the HP Smart app. Click the picture of your printer on the home screen to open printer management options that include the report.

Post the Print Quality Diagnostic page here so we can help you further. 

You may also refer to this document with steps to fix the " Print Quality Issues" issue applicable for your printer -  Print Quality Issues 

 Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community

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