• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎05-13-2020 11:44 AM

HP Recommended
Product: HP All-in-One Officejet 4632

I’m trying to fax on my printer/scanner/fax  and every time I dial a fax number it goes to a busy signal on every fax number tried.  I looked in manual and everything is hooked up right so it isn’t an hookup issue.  Does anyone know why Im constantly getting a busy signal on each and every fax number Im trying! Please help, this HP isn’t very old.

1 REPLY 1

‎05-20-2020 12:32 PM

HP Recommended

@tjr4952

 

Welcome to HP Support community.

 

Turn off the error correction mode

1. From the Home screen on the printer display, press the Up and Down buttons to select Fax, and then press OK.

2. Select Settings, and then select Advanced Settings.

3. Select Error Correction.

4. Select Off, and then press OK.

 

You can refer this HP document for more assistance:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

 

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.