• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎09-22-2026 02:36 PM

HP Recommended
Product: HP Officejet 4632 e-All-in-One Printer
Operating System: Microsoft Windows 11

QUICK SOLUTION FOR SCANNING MULTIPLE PAGES!!  

My printer is a Officejet 4630 series with wireless setup 

>go to HP.com and re-install the latest HP driver for your printer selecting the FULL webpack. 

>go to settings and delete the old printer icon 

>right click on your new printer icon and create a shortcut to your desktop

>left click on the shortcut HP Printer icon to open it

>left click on HP Printer Assistant option  which will open up the "OLD" scan options screen  

>(if needed) left click the top tool bar area "Print, Scan & Fax" 

>left click on Scan A Document and all your multipage scan options will show up again

Reply
1 REPLY 1

‎09-24-2026 09:45 AM

HP Recommended

Hello @CK5757, Welcome to the HP Support Community.


Thank you providing the solution that worked for scanning multiple pages. 
 

Is there anything else that I can help you with today?

 

Have a great day!

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->