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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Re: Receive fax

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04-22-2024 10:06 AM
I have sent faxes using my cell phone number , but Is there a way to RECEIVE a fax through my printer or sent it to my email using my cell phone number?
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04-22-2024 10:38 AM
@nsmart wrote:
Product: ?
Operating System: ?I have sent faxes using my cell phone number , but Is there a way to RECEIVE a fax through my printer or sent it to my email using my cell phone number?
There is one way to find out --
You need to know your printer model (not provided)
AND
Your printer needs to have a built-in Fax as part of the printer hardware
AND
The fax needs to support forwarding received faxes to a phone number
Fortunately, though we cannot help track down an "unknown" printer, you can do this and find the information you seek
If the printer includes working Fax hardware,
The user manual for the printer will have a full chapter on how to use the Fax, including any supported Digital or forwarding options.
Find and open your printer's support website
Open Category Setup & User Guides
Find and open the user guide > Find and Read the Chapter on Fax
No Fax chapter?
Printer does not have a built-in Fax component.
In this case, you'll need to find an electronic eFax service that includes the ability to Receive faxes.
HP Printer Home Page - References and Resources
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“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
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People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
04-22-2024 10:38 AM
@nsmart wrote:
Product: ?
Operating System: ?I have sent faxes using my cell phone number , but Is there a way to RECEIVE a fax through my printer or sent it to my email using my cell phone number?
There is one way to find out --
You need to know your printer model (not provided)
AND
Your printer needs to have a built-in Fax as part of the printer hardware
AND
The fax needs to support forwarding received faxes to a phone number
Fortunately, though we cannot help track down an "unknown" printer, you can do this and find the information you seek
If the printer includes working Fax hardware,
The user manual for the printer will have a full chapter on how to use the Fax, including any supported Digital or forwarding options.
Find and open your printer's support website
Open Category Setup & User Guides
Find and open the user guide > Find and Read the Chapter on Fax
No Fax chapter?
Printer does not have a built-in Fax component.
In this case, you'll need to find an electronic eFax service that includes the ability to Receive faxes.
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
04-22-2024 11:40 AM
You are welcome.
If you need more specific help, tell us the printer model and what you are using (for example HP Mobile Fax).
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
05-06-2024 07:41 AM
To those reading:
Please remember >> NO private information in your message.
No serial numbers!
No phone numbers!
No email addresses!
No home addresses!
No photos or names of friends, family, colleagues!
Thanks for keeping yourselves safe.
Your DeskJet printer does not include Fax hardware -- there is not a fax built into your printer.
The answer for Mobile Fax applies to your situation.
Read your user manual --
User Guide > Page 61
Mobile Fax -- at this writing -- cannot be used to Receive fax.
HP Smart – Mobile Fax – Information, Sign-up, Terms of Service
Android, Apple iOS, iPadOS, macOS, and Windows 10
Not your home site? Click the Flag to change to your region.
Please do read the questions and answers in the FAQ section:
- For example, FAQ > Section What does the Mobile Fax service cost?
- Please review the Terms of Service by clicking here
- Below section FAQ > More FAQs
“More FAQs” calls this document - READ
- HP printers - Using Mobile Fax (HP Smart app)
- Section “What are the Mobile Fax requirements?”
- Section for “What if a 'Delivery Failed' or an 'SFAPI' error displays?”
- HP Mobile Fax - Error Codes Troubleshooting
Video Example
-- HP Mobile Fax – The Never-ending Trial –
HP Mobile Fax trial period might refuse to provide service after a two-year period.
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
HP DeskJet 4175e All-in-One Printer
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"