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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Remove or hide Outgoing Email Address from Email Address Book

HP Recommended
HP Officejet Pro 8620
Microsoft Windows 7 (64-bit)

I have setup an email address to use as the outgoing email address for the "scan to email" feature eg I have also added multiple recipient addresses into the Address Book to receive scans from eg etc.


However, the Outgoing Address is appearing in the Address Book. Apart from being annoying, it also seems to be selected as the default recipient when using the Address Book, so users might inadvertently scan to this address and not their own.


I can't find a way to prevent it from showing, can anyone help please?

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Welcome to the HP support community.


There is no option to remove or hide the outgoing email address.

The email address will appear in the FROM portion of the email message sent by the printer.

Refer page number 15 in this user manual for more assistance:- Click here


Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.


I am an HP Employee

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