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HP Recommended
Officejet Pro 8600 N911a
Microsoft Windows 10 (64-bit)

How do I remove Mac address filtering on my router so I can print wirelessly and connect to internet?

1 REPLY 1
HP Recommended

@War_Eagle74

Thank you for joining the HP Support Community

 

Note: If you are using a wireless router, check your router's documentation or support site to make sure it meets the following requirements:

 

Check the router band: Many routers can operate in both 2.4 GHz and 5.0 GHz frequency bands, but not all HP printers support both bands. Make sure the 2.4 GHz router band is enabled and broadcasting. If the router broadcasts separate network names (SSIDs) for each band, connect the printer to the 2.4 GHz band SSID.

 

 

I suggest you contact your service provider to remove the  Mac filter.

 

Then, try connecting to the network.

 

Keep me posted, how it goes!

Have a great day!

Cheers:)

 

Raj1788
I am an HP Employee 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.