Removing data from HP Officejet Pro 9015 all-in-one printer prior to recycling.

[SC711]

I am preparing to recycle my  HP Officejet Pro 9015 all-in-one printer.  It no longer prints.  I recently scanned a couple of documents with personal information. Are those scans stored on the device itself and if so, how can I make sure this information is deleted?  Thanks very much for any help!

[Dragon-Fur]

@SC711 

Welcome to the HP Community --

Scan content is not saved.

That said, other information might be stored on the printer that should be removed.

Printer Recycle, Donation, or Sale

Prepare an HP printer for recycling or resale

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

[SC711]

Hi @Dragon-Fur and thank you very much for the quick reply! I really appreciate it! I clicked through the link you provided and followed the steps to Restore to Factory Defaults and completed that process.  The only thing I couldn't do was check for any printer firmware updates because I couldn't re-establish a WiFi connection.  Does that pose any concerns from a privacy of information perspective or can I now just recycle the printer?  Thank you!

[Dragon-Fur · Accepted solution]

@SC711 

You are welcome.

The Firmware update is not necessary -- there have not been firmware updates listed for this series for a while.

All good, then.

I know I need not thank you for responsible recycling -- it is something we do.

That said, not everyone is able -- or willing -- to take the extra care.

So - Thanks!

Bundle up - Winter is finally coming!

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

[SC711]

Awesome and thanks again @Dragon-Fur! I really appreciate the support.