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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎07-04-2020 12:03 PM

HP Recommended
Product: HP OfficeJet Pro 9015
Operating System: Microsoft Windows 10 (64-bit)

I have multiple computers connected wirelessly to my 9510. If I wish to scan using the printer touch pad to a computer it asks me to select one. Trouble is the names of the computers listed are difficult to remember which computer is which. For example it says Scan to DESKTOP - NRTZRR7. I would like to rename these designations to be clearer which computer I'm scanning to.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-07-2020 05:14 AM

HP Recommended

@Thomas035, Welcome to the HP Support Community!

 

The printer detects the name of the computers. The name change has to be done on the computer.

  1. Open Settings and go to System > About(at the bottom).
  2. In the About menu, you should see the name of your computer next to PC name and a button that says Rename PC. Click this button.
  3. Type the new name for your computer. You can use letters, numbers, and hyphens -- no spaces. Then click Next.
  4. Restart the PC to check the change.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

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3 REPLIES 3

‎07-07-2020 05:14 AM

HP Recommended

@Thomas035, Welcome to the HP Support Community!

 

The printer detects the name of the computers. The name change has to be done on the computer.

  1. Open Settings and go to System > About(at the bottom).
  2. In the About menu, you should see the name of your computer next to PC name and a button that says Rename PC. Click this button.
  3. Type the new name for your computer. You can use letters, numbers, and hyphens -- no spaces. Then click Next.
  4. Restart the PC to check the change.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No

‎07-08-2020 09:34 AM

HP Recommended

So simple. Your directions were spot on. I renamed both of the computers that access the printer an will have no trouble now scanning and saving to the correct computer. 

Was this reply helpful? Yes No

‎07-08-2020 10:07 AM

HP Recommended

@Thomas035

 

Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
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