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						×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
 - Printers
 - Scanning, Faxing, and Copying
 - Replace HP Officejet Pro 6978
 

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07-22-2020 01:16 PM
Hello,
I need to replace my current HP Officejet Pro 6978 and need a comparable All-in-one. My issue is that Best Buy is replacing the printer, but I need to get a comparable one. I'd like to get the latest version but would prefer it be a newer model and somewhere in the price range within my current All-in-one. Can you provide some guidance on this so I can get a comparable printer?
07-25-2020 05:08 AM
Welcome to HP Community
I have gone through your Post and would like to help
Please contact HP Support in your Region for assistance with the upgrade or replacement
1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 
 KrazyToad
I Am An HP Employee