SCAN OPTIONS DISAPPEARED

[JBPRINT22]

I am a disabled senior Scanning disappeared This week I need your assistance please.;.

I  purchased 3 Deskjet 1050 1410 series printers very basic and economical.

Can someone please assist me with basic instructions as I use this On a weekly basis to communicate with my doctors and to submit my medical receipts to my insurance company to get reimbursed for my medical bills Hence I need this To work properly. I'm not s ure if Windows 11 did an update and I lost it or if it go removed. At all so I did look around For it in the recycle bin And other places but I couldn't find it. I have HP Smart in my system but it was of no help.  

Getting a window setup.exe, I did not click OK as it was to make changes so before I do what I asked you the experts.

Please if someone can help me I would appreciate it. 

ty

could this be related   https://h30434.www3.hp.com/t5/Scanning-Faxing-Copying/My-Printer-is-showing-But-Scanner-disappeared/...

Spoiler

[Dragon-Fur]

@JBPRINT22 

Welcome to the HP English Community --

In my personal opinion, after working perfectly for months, you can sneeze near printer software and it might jump into a hole and stop working.

Yes, Windows Updates can definitely upset or corrupt printer software.

HP Smart can presumable work with just a USB printer cable connection -- I've never seen it.

The Full Feature Software / full driver printer software can be uninstalled and then put back on the system.

If you need a quick review on how to install the printer software,

Open Webpage > Software and Drivers for HP Deskjet 1050 All-in-One Printer series - J410  

Scroll to the bottom of the page and watch one or more of the videos provided.

==================================

Printer - Full Feature Software

HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts.  The full driver generally adds at one, possibly least one, possibly two shortcuts to the Desktop: Printer Assistant, HP Scan Assistant, and/or HP Scan.

NOTES:  

HP Scan is not installed if the printer does not support Scan.

The Printer Assistant is not installed if the type of full driver software does not support it.  If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver. No Sign-in required.

Reinstalling?

• Uninstall existing full driver printer software from Programs and Features.
• If your printer includes a separate "help" in Programs and Features, uninstall that, too.
• Restart the computer and log in.
• If the printer is connected to the computer using a printer USB cable, remove / disconnect the cable before loading the software.

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / (then) Install <<<

HP Deskjet 1050/1050A All-in-One Printer series - J410 Full Feature Software and Driver 

If / When asked, opt for the Full Driver / Full Software to be installed.

>>> If using a USB printer cable to connect the printer to the computer, reconnect the cable when instructed to do so, near the end of the installation.

After the software is installed, Restart the computer and sign in. 

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The installation of the full driver generally adds at least one or more shortcuts to the Desktop.

 Note:  Printer Assistant, HP Scan Assistant, and HP Scan are dependent on printer model and supported software options.

• Printer Assistant – Where still supported as part of the full driver printer software
• HP Scan Assistant – For those printers that no longer provide the Printer Assistant
• HP Scan – Shortcut on Desktop named for the printer model
• When installed, HP Universal Scan software adds a separate self-named “HP Scan” shortcut

Printer Assistant shortcut > Tab Scan > Manage Scan to Computer > Enable

Or

HP Scan Assistant shortcut > Manage Scan to Computer > Enable

Example - Windows - Full Feature Software - Installed

Programs_and_Features_Printer_Desktop_Icons_14

=====================================

Message Content References

Windows Scan – Microsoft Store (formally Windows Store) - Requires Windows 8 or higher

“Get” the application from the Store >  Windows Scan

Help File: Install and use a scanner in Windows 10

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP Deskjet 1050 All-in-One Printer series - J410  

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

[JBPRINT22]

I don't understand why the scanners gone Thank you for the quick reply, Last year I spent three hours on the phone with HB and we removed the hardware and reinstalled it but the scanner feature wasn't there they told me it was not existed anymore I somehow found it and they kept a copy so I had the one without the scanner and the one with a right click it would open up start scan but now the scan feature is gone completely I'm a nervous man this kind of stuff I'll try and do what you said when I click on the HP Smart That's when that box opens up with thesetup.exe from hp saying it's going to make changes on my computer do I click yes or don't read it if I remove everything and then I reinstall it that scan feature will be gone will come back...............................  Did I used to use solely for blackberry updates I may have found a solution with your help needed needed  I have an old laptop with Windows 7 on what at was used solely for blackberry updates on it Th Low and behold it has the HP printer shortcut on the desktop and I just tried it and it works so my question to you my good friend is how does this novice transfer the program from the windows 7 computer to my win n11  and      And will it disappear once it's on Windows 11 computer I hope it stays with all guy like me would be so much easier I thank you very kindly I love your username by the way it's cool