SCANS, WILL NOT SAVE PHOTO

[Batteryman59]

In OS X, HP ENVY 5530 scans photo to computer but will not save to desktop or Photos.  I have seen error message saying to enable third party actions but don't know how to do that on iMac desktop.  Help?

[Kumar0307 · Accepted solution]

@Batteryman59

Welcome to the HP Support Community!

• Which version of OS is installed on your iMac?
• Do you any application to scan?

Scan with HP Easy Scan (recommended)

Step 1: Install the HP Easy Scan app

1. Make sure your printer is on and connected to your Mac with a USB cable or local wireless network.

2. Open Finder , select Applications, and then look for HP Easy Scan.

   • If HP Easy Scan displays in the list, open it. On the upper bar, click HP Easy Scan, and then click Check for Updates. Download any available updates, and then reopen the app.

   • If HP Easy Scan does not display, download and install the HP Easy Scan app from the App Store, and then open the app.

3. In HP Easy Scan, click the Scanner drop-down menu, and then select your printer.

   If your printer does not display, click Browse Scanners, and then select your printer from the list. If your printer still does not display, skip to What if HP Easy Scan cannot find my printer in Frequently asked questions (FAQs).

   

Step 2: Scan the required document

Click on Scan at the right top corner of this window.

Once the Scan is complete and you click on Done, click on send option at the right bottom corner of the window, click folder, set the destination where you want this file to be saved. Open the drop-down menu to change the folder.

Let me know how this goes.

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