SCanning photos using hp officejet pro 6830

[jbla]

Hi i have read your answers to previos post which seem straight forward

My question is can the scanner only scan at 75, 100, 200 or 300 dpi?

I would like to scan some items I wish to blow up at a higher resolution - say 500. Is this possible?

thanks

[Riddle_Decipher · Accepted solution]

@jbla

Thank you for joining HP Forums. 

I'll be glad to help you 🙂 

As I understand you need information on scanning photos using a higher DPI setting,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Have you attempted to change the source settings from the printer?

While you respond to that, here's what you need to do:

• On scan popup window -
• change source setting from ''use document feeder'' to ''always scan from glass''
• This then allows resolution to be adjusted up to 1200dpi
• (600dpi is a good setting for details in old photos)

For more FAQs on scanning, use this link: https://hp.care/2y7SVmm

Do get back to me as I have a few more tricks up my sleeve, 

As I will follow up to ensure your concern is resolved,

That said, If I have helped you resolve the issue, 

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

followed by clicking on 'Accepted as Solution' 

And Have a great day Ahead!

[jbla]

thanks

perfect

worked a dream

[Jeet_singh]

@jbla,

It looks like you were interacting with @Riddle_Decipher, but he is out for the day & I'll be glad to help you out, 
I'm the Jeet_Singh & I'm at your service.

I'm glad to hear you found the solution you were looking for.
Thanks for taking the time to let the community know about the solution.

You've been great to work with and it has been a genuine pleasure interacting with you.
I hope both you and your product works great and remain healthy for a long time 😉 

Take care now and do have a fabulous week ahead. 🙂
Regards,