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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP OfficeJet Pro 8710
macOS 11.0 Big Sur

I am trying to set up the scan to email feature on my printer. I have a Comcast email provider. I am using smtp.comcast.net and port number 587

 

The result when I test is always an SMTP email server error.

I would appreciate any suggestions.

 

 

1 REPLY 1
HP Recommended

@AHillinNH

 

Welcome to the HP Support Community.

 

This might help you: https://support.hp.com/in-en/document/c05519493

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


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