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‎12-15-2022 10:43 AM - edited ‎12-16-2022 07:13 AM

HP Recommended
Product: HP OfficeJet 8015e All-in-One Printer
Operating System: macOS 12.0 Monterey

Hello,

Until a few weeks ago, I was able to save scanned documents as pdf's without a problem.  Now, I get a blank page when I do that.  On screen, the document appears, but the saved doc is blank.

 

I can save as a jpeg.

 

I don't understand why this suddenly started or how to fix it. 

 

Edit: I am using HP Easy Scan

Edit 2: I have just checked, and it works with HP Smart. This takes longer to open, so I prefer not to use it.

 

Thanks for your help!

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