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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎08-07-2024 04:02 PM - edited ‎08-07-2024 04:59 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M479fdw

Is it possible to SCAN an ID on this printer? I'm able to COPY, it prompts me if it's an ID, but there is no selection in Options on Scan to indicate this is an ID. Am I missing something?

1 REPLY 1

‎08-08-2024 12:03 AM

HP Recommended

I know on the Enterprise level products there is an option called SCAN MODE which allows you to scan 2 sided ID. I have not seen that option on Pro level products but I deal less with them so it might be there under the gear icon which brings up additional scan settings.

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