Scan Option stopped appearing in Settings Menu on Mac

[PlsHelpQ]

Yesterday I had no problem scanning a document. Inserted in Feed on printer. Opened Settings. Selected Printers&Scanners. When menu opened, it offers Scan option. Today -- no Scan option! Just Print option. Help!

Thank you.

[sandytechy20]

@PlsHelpQ

Thanks for taking an interest in the HP Support Forums After reading your post I see that you require assistance with the printer not being found. I will be a delight to assist you here.

Superb analysis and brilliant diagnosis of the issue before posting. 🙂  Kudos to you on that score.:)

For better clarity and to assist you better I would require more information regarding this:

Did you run any updates on Mac or printer?

Meanwhile

Reset the print system

1. Click the Apple menu, then click System Preferences.

2. Depending on your version of OS X, click Print & Fax, Print & Scan, or Printers & Scanners.

3. Right-click the blank space in the Printers list, then click Reset printing system.

   Figure : Resetting the print system

   

4. Click Reset in the confirmation window.

5. Enter the Administrator name and password, then click OK.

6. Wait for the printing system to reset. When complete, no printers should display in the list.

7. Try installing the HP software again.

Reinstall the HP software

1. Turn on the printer.

2. If your printer is connected to the computer with a USB cable, disconnect the cable from the computer.

3. Go to HP Customer Support - Software and Driver Downloads.

4. If prompted, select a method to identify your printer model, then follow the on-screen instructions to go to the downloads page.

Add the AirPrint printer to the Mac printer queue

1. Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.

   Figure : Example of the Printers & Scanners window

   

2. Confirm AirPrint or Secure AirPrint displays in the Use or Print Using menu, and then click Add.

   Figure : AirPrint displays in the Use menu

   

3. Open a document or photo, click File, and then click Print.

Let me know how it goes.

Cheers.