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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎03-22-2019 12:45 PM

HP Recommended
Product: HP 3390
Operating System: macOS 10.14 Mojave

I recently upgraded iMac to 2017 model with 5K retina display. The HP scan program which I have been using with HP 3390 printer still works but the scan image displayed in the program no longer overlays the adjustment area properly so it is somewhat unusable. See attached screenshot.3390 Display problems3390 Display problems

1 person had the same question
1 REPLY 1

‎03-27-2019 10:41 PM

HP Recommended

Hi,

The HP Laserjet 3390 printer is incompatible with Mojave, the HP Scan software is not intended for Mojave and was not tested on a such.

 

Only printer drivers are provided for you MFP via Apple software update, any scanning solution is not available for Mojave.

 

Shlomi



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