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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎09-01-2026 04:56 PM - last edited on ‎09-02-2026 09:33 AM by Moderator

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My question is almost exactly the same except that I have an HP Smart Tank 7302. In addition, up until six months ago, I was able to scan documents without problem. Now I cannot do this.

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‎09-01-2026 04:58 PM

HP Recommended

Given this information, is my "supposed" solution the same as given to the other person?

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‎09-01-2026 05:39 PM

HP Recommended

It occurs to me that my situation may be different, in that when I was looking at the downloads and the links you sent to the other person, they indicated that he/she had a Windows 10 operating system; my system is Windows 11, and I am guessing that I'll need help specific to Windows 11 and HP Smart Tank 7302.

 

In addition, prior to joining this chat-community, I tried unsuccessfully to download and install various HP programs. When I clicked on the instructions to uninstall software, I got a list of apps, many of which were headed with the HP logo; but NONE of them were the HP Printer I've been using. Suggestions? And just to be clear, the computer/laptop I'm using is an HP Envy, so I need to make sure I don't remove something that helps me use my laptop!

 

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