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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Re: Scan Software (NOT HP SMART)

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12-11-2020 02:34 PM - last edited on 12-11-2020 03:06 PM by MarcusC
Does anyone have a scan software they use instead of the HP Smart ? I appreciate any reply.
Solved! Go to Solution.
Accepted Solutions
12-11-2020 03:42 PM
You are welcome.
Hmm.. Yes, it was a nice try - it should work.
Interesting that it does not do so.
Description says this package contains the Full Solution Software.
I extracted the contents and it looks right.
Meh.
The only other way to get to the Full Feature Software is to run the HP Easy Start Setup Software.
When asked to choose, opt in for the Full Driver.
HP Easy Start Printer Setup Software
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
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Question Resolved / Answered, Click "Accept as Solution" .
So, I don't have an alternate.
12-11-2020 02:55 PM - edited 12-12-2020 08:30 AM
Edits - Remove non-working link - Add corrected information
Rest easy.
The packaging is perhaps a bit different - the naming convention is odd and new.
The HP Full Feature Software - including HP Scan is available for your printer.
--------------------------------------------------------------------------------------
Download-save-install the printer Software
HP Easy Start Printer Setup Software
Web Page: Software and drivers for HP OfficeJet Pro 9010 All-in-One Printer series
Open Category Software-Utility
When asked to choose, opt for the Full Driver
After the software is installed, Restart the computer and log in.
--------------------------------------------------------------------------------------
Example - HP software shortcut icon on the Desktop and (blue) HP Scan icon
Printer_Assistant_Shortcut_Icon_on_Desktop
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP OfficeJet Pro 9010 All-in-One Printer series
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution" .
12-11-2020 03:11 PM - edited 12-11-2020 03:12 PM
Nice try and I appreciate the reply. Unfortunately your solutions pushes me to HP Smart yet again (the references you make are not downloaded). I appreciate any other suggestions.
12-11-2020 03:42 PM
You are welcome.
Hmm.. Yes, it was a nice try - it should work.
Interesting that it does not do so.
Description says this package contains the Full Solution Software.
I extracted the contents and it looks right.
Meh.
The only other way to get to the Full Feature Software is to run the HP Easy Start Setup Software.
When asked to choose, opt in for the Full Driver.
HP Easy Start Printer Setup Software
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution" .
So, I don't have an alternate.
12-11-2020 05:21 PM
Excellent!
You are welcome.
Stay safe.
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution" .