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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended
Linux

trying to scan a document using Linux Mint 20.3 with a HP LaserJet 1536dnf MFP

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I found the solution:

$ sudo apt install hplip hplip-gui

then

$hp-setup

follow the prompts to Add the found printer/scanner, and I was already in the lpadmin group

launch with 

$hp-toolbox

select printer and scan

it worked for me

 

View solution in original post

1 REPLY 1
HP Recommended

I found the solution:

$ sudo apt install hplip hplip-gui

then

$hp-setup

follow the prompts to Add the found printer/scanner, and I was already in the lpadmin group

launch with 

$hp-toolbox

select printer and scan

it worked for me

 

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