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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎04-25-2020 01:38 PM

HP Recommended
Product: Example: HP Office Jet Pro 6978 printer
Operating System: Microsoft Windows 10 (64-bit)

Scan a picture to USB drive always scans as VFS file not .JPEG

How do I scan my pictures to the USB as .JPEG files?

1 REPLY 1

‎04-30-2020 10:51 AM

HP Recommended

Hi @Connie3326

Welcome to the HP Support Community. I'd be happy to assist you.

 

To scan an original to a memory device from the printer control panel

 

1. Load your original print-side down on the scanner glass or print-side up in the document feeder.

2. Insert a USB Ʈash drive. The Memory Device Options screen appears.

3. Make changes to scan options, if needed.

4. Touch Start Scan.

 

On the printer screen, when you tap on 'scan to USB', you get an option to 'save as'

      • PDF

      • JPEG

      • Tiff

Select your choice.

Or you may tap on Settings, the gear icon under 'scan to USB', and make the required changes.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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