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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Re: Scan & Email

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07-10-2017 01:28 PM
I want to scan a page from the printer to my PC and then email the scanned page from my PC.
I think I was able to do this in the past but had to scan as pdf. However, now I can't seem to find the scan-pdf option on the printer.
Help??
Thanks.
Solved! Go to Solution.
Accepted Solutions
07-11-2017 02:02 AM
Hi,
Thanks for using the HP Forums.
Can you download and install the FULL feature printer software from HP for your operating system:
The following resource will help you :
http://123.hp.com/us/en/
Key in your printer model, Operating System and download & install the FULL feature software.
How to Scan to Computer
Once you have installed the software:
1. Click on the printer Icon (on your desktop) and it will bring up the HP Printer Assistant.
2. Under the Scan menu, there is a “Manage Scan to Computer”, click on that.
3. Make sure that you “Enable” Scan to Computer. Also make sure the tab “Automatically start Scan to Computer when I log on to Windows” is checked if you want to make this feature permanent. (the following video will show you how)
Scan to Computer
Scan to Computer (New UI)
How to use "Scan to Computer" properly
Hope that helps.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
07-11-2017 02:02 AM
Hi,
Thanks for using the HP Forums.
Can you download and install the FULL feature printer software from HP for your operating system:
The following resource will help you :
http://123.hp.com/us/en/
Key in your printer model, Operating System and download & install the FULL feature software.
How to Scan to Computer
Once you have installed the software:
1. Click on the printer Icon (on your desktop) and it will bring up the HP Printer Assistant.
2. Under the Scan menu, there is a “Manage Scan to Computer”, click on that.
3. Make sure that you “Enable” Scan to Computer. Also make sure the tab “Automatically start Scan to Computer when I log on to Windows” is checked if you want to make this feature permanent. (the following video will show you how)
Scan to Computer
Scan to Computer (New UI)
How to use "Scan to Computer" properly
Hope that helps.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
07-13-2017 08:49 AM
Hi @gal-69,
Glad to hear that your issue is resolved and all is working well now.
Have a nice day!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"