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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

 

 

 

Unfortunately, no changes.  As I mentioned in my most recent post, when I go into "search programs and files" and enter HP scan when that screen comes up all that is available to send the scan to is Jpeg, PDF, and TIFF.  Apparentlt there is no way to scan a information into a Word file in Documents.  Hey, I really appreciate your interest and attempt to resolve this but it just doesn't seem that I can scan information and have it go into a Word document file; something that is so much easier to edit as needed.

 

HP Recommended

@Bridgebuster, thanks for the reply.

 

Thanks for trying out the steps.

 

By default, there is no way of saving the scan to a word document on your printer.

 

You have to use Microsoft Office Scanning utility provides OCR and comes with most versions of MS Office.

 

Refer the user guide for more information.

 

Note: Refer page 23

 

 

Take Care! 🙂

 

 

A4Apollo
I am an HP Employee

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